Abode (Digs) Property Management Ltd may collect, store and otherwise process the following information about you:
The EU General Data Protection Regulation (“GDPR”) recognises certain categories of personal information as sensitive and therefore requiring more protection, for example information about your health, ethnicity and religious beliefs.
We will only process these special categories data if there is a valid reason for doing so and where the GDPR allows us to do so.
Information from our webservers’ log, such as Google Analytics
Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. In addition, Our Site uses analytics services provided by Google, which also use Cookies.
Data collected by Google Analytics is stored directly within the Analytics platform and anonymised. Our Analytics account can only be accessed by select members of Our Team and the login details for this are stored within an encrypted platform. For more details, please refer to Our Cookie Policy
Personal information of others
Before you disclose to us the personal information of another person, you must obtain that person’s consent to both the disclosure and processing of that personal information in accordance with the terms of this privacy policy
How will we use this information?
Your personal information, however provided to us, will be used for the purposes specified in this Notice. In particular we may use your personal information:
Will we share your personal information?
Abode (Digs) Property Management Ltd commits to keeping your personal information confidential and safe:
How long will we keep your information?
In general, unless it is still required in connection with the purpose(s) for which it was originally collected, we remove your personal information from our records 5 years after the date it was collected and we will only keep your information for as long as it is relevant and useful for that purpose.
Access to your information
You can update your personal information by contacting us via email or telephone and we will update your records on our data management systems – please let us know if the personal information we hold about you needs to be correct or updated.
If you would like to know what personal information we hold about you, you may make a request for copies of this information. You should be aware we will need to see proof of identity before processing any such request and may charge an administration fee to cover our costs in providing you with this information.
We rely on your consent to use your personal information, you have the right to withdraw consent at any time. If requested we will make all reasonable efforts to supply, correct or delete the information about you.
Changes to this policy
We may update this privacy policy from time to time. Any changes we make to our policy in the future will be posted on this page and we will notify you of any significant changes by contacting you directly where reasonably possible for us to do so.
This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.
Examples of suspicious behaviour
Client Identification
For customers defined as Corporate Customers, Listed Companies, Private Companies or Public Authorities, (presenting lower risk for money laundering activities and terrorist activity due to their regulated activities) we must obtain relevant information. e.g. company registration number, registered address and evidence that the individuals have the authority to act for the company – a search at Companies House will reveal details of directors and company secretary.
Private Customers, customer’s identity is done by documents that are based on a government issued document with the customer’s full name and photo with either the customer’s date of birth or residential address such as:
Tenants provided documentation & information from reliable and independent sources for verification checking.
Abode property management will not do business with;
In general, unless it is still required in connection with the purpose(s) for which it was originally collected, we remove your personal information from our records 5 years after the date it was collected and we will only keep your information for as long as it is relevant and useful for that purpose.
If you are still unhappy with our response you can contact the Property Ombudsman at the following address:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury, Wiltshire
SP1 2BP
Tel: 01722 333306
Email: admin@tpos.co.uk
Or alternatively you can contact BALMA (Bristol Association of Letting and Managing Agents) at:
Barrington & Co.
Portishead
Bristol
BS20 6EL
All the information on this website is published in good faith and for general information purposes only. Abode Property Management Limited does not make any warranties about its completeness, reliability or accuracy of this information.
Specifically images or tours on our website are not dated so the aesthetics or furniture could have changed, in some cases this could be considerable. All properties should be seen before being let so at this stage you need to satisfy yourself that all information has been brought up to date.
From our website you may link to other sites. While we strive to create only quality links we have no control over other content found on these sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.